Testimonials

Client Feedback

Feedback Tells the Story

For the Privacy and Confidentiality of Clients Some Have Chosen not to reveal their names. 

CONFLICT RESOLUTION

“I was luckily referred to Daniel by a trusted colleague. Daniel contacted me and listened attentively as I told him about the nature of my issue. I had to prepare for an interview following allegations and investigation into my leadership approach.

Daniel clearly had experience dealing with sensitive senior level conflict and investigations. He provided very strategic options and was very understanding of the negative impact the process was having on me. His suggestions and HR knowledge certainly contributed to the successful resolve of a very difficult time in my career.”

Deputy Minister (Anonymous)

CONFLICT RESOLUTION

“I reached out to Daniel and he provided me with some invaluable and high quality support and strategies in order to help me prepare for a meeting with my ADM regarding performance. I used every single one of the strategies he discussed with me. It was amazing.”

Director (Anonymous)

CONFLICT RESOLUTION

“Daniel provided very effective and timely support to me through a challenging disciplinary process. His in depth knowledge of the process supported my presentation of facts in a clear and confident manner. He also interacted effectively with the department to improve the mutual understanding of the process and situation. His focus allowed me to realistically consider my options in resolving the situation including financial and health considerations.

I would certainly recommend his services to others who find themselves in a conflict at the executive level. I also feel that I would have benefited from his coaching at an earlier phase of my career. This would have enhanced my ability to more effectively respond to specific challenges of leadership in very practical ways, including the provision of a psychologically safe environment for staff and myself.”

Director (Anonymous)

CONFLICT RESOLUTION

“I engaged Daniel’s conflict management services to help me resolve a sensitive interpersonal conflict with my deputy minister. He helped me develop a strategy which enabled me to influence and successfully restore an important professional relationship. I would definitely recommend his service to other senior executives. Thank you Daniel!”

ADM (Anonymous)

CONFLICT RESOLUTION

“Daniel helped me successfully navigate several challenging situations while showing me how to communicate effectively with a leader using bullying and intimidation tactics. He helped me see and address the interpersonal conflict in a constructive manner using the science around how our brain processes information. I was able to regain my confidence and design and implement a strategy to successfully resolve the interpersonal conflict. Thanks Daniel!”

Director (Anonymous)

Training-Inclusion

Thanks so very much for your generous gift of time, insights and practical advice. Your words of wisdom and encouragement mean more than you know, especially at this point in time in the public service. It’s not always easy being a black woman exec but those that inspire us, such as yourself, give us the courage and motivation to be authentic, inclusive leaders.”

Director General

Training-Team Cohesion-Change Management

“I’ve had the pleasure of participating in Daniel’s group training sessions on improving communication, influence and organizational effectiveness. He also addressed successfully managing and communicating effective change. His training was extremely relevant and tailored to the challenges executive leadership we’re currently facing. His training sessions were enjoyable as he was able to share his extensive leadership experience while blending in new information and humor. I highly recommend his services.”

Departmental Executive Head

Executive Coaching & CONFLICT RESOLUTION

“I found Daniel to be incredibly knowledgeable, with obvious and vast experience as an senior executive, demonstrating the utmost professionalism and tact.  I would recommend his services to any executive – particularly  in Government of Canada – that is looking for guidance handling specific challenges or for general executive coaching development and support. His coaching approach is a unique blend of real life executive and a solid understanding of influence and how the  brain processes information.”

Anonymous
Senior Director, Information Technology

Executive Coaching & CONFLICT RESOLUTION

“I am writing this testimonial to highlight the great advice, that I received from Daniel in a very sensitive and delicate file with the Federal government.

Daniel understands well the federal Public Service, was very responsive, and provided me with the best advice in that situation.

I would and will recommend him to any Executive or aspiring Executive in the Public service.”

Anonymous
Manager,
Government of Canada

Executive Coaching & CONFLICT RESOLUTION

“I have worked with Daniel and have benefited from his executive coaching and conflict resolution services. He has greatly enhanced my understanding about the science behind influence and communication. This new information helped me resolve a difficult interpersonal conflict with my supervisor and successfully obtain a promotion. I have also greatly benefited from his executive coaching services. As a former senior executive he is very committed to supporting and helping his clients grow. His coaching approach allows me to challenge thinking patterns and assumptions that may be preventing me from delivering organizational objectives. He supports the creation of new thinking patterns where necessary and also helps to enhance self-confidence.”

Deputy Minister 

Executive Coaching & CONFLICT RESOLUTION

“I can recommend Daniel Miller to you. He is most excellent.  A retired former DG who specializes in how to mediate with people in a win-win way.

A quick note to express how grateful for your recommendation of working with Daniel. I had 6 sessions with him and it helped regain confidence in myself, lifted the stress and anxiety I was feeling and I can sleep better!.

 He is truly excellent as you had said.”

Director (Anonymous)

Conflict Management-Executive Coaching

“I was off work for 8 months due to a very difficult work-related issue. Daniel helped me tremendously with my transition back to the workplace. He provided me with all the necessary tools for me to succeed as a leader in the Federal Public Service. Daniel provides a unique approach using the latest brain science that helps executives work through sensitive and challenging leadership issues. I have regained my confidence and have more tools to effectively navigate a wide range of interpersonal relationships.I look forward to every session and am very comforted with the fact I have someone “in my corner” when dealing with work-related issues. I strongly recommend Daniel to any Executive especially Federal Public Service Executive who wants to become a better leader.”

Anonymous, Senior Director, Federal Public Service

Training-Inclusion

“Thanks for the great session. I would enjoy a few coaching sessions from you to delve deeper into your tools, models and resources to better equip myself – a leadership system overhaul I think.”

Director 

Training-Team Building

“Daniel Miller’s training session was incredibly inspiring and insightful. I was able to effectively understand important notions that I had often heard about but never really had seen happening, such as unconscious bias, or the differences in points of view, or the power of curiosity and awareness. Daniel’s teaching style is unique, as he shows his wisdom in being able to adapt to the rhythm of the team and bring up the topics as they come up, so the learning is really effective. It was cathartic experience.

Looking forward to seeing the material and hope our paths will cross again.”

Senior Economist-Global Development

Training-Team Building

“Daniel, you delivered beyond expectations. You did a great job introducing new concepts and tools to my team that is helping reinforcing the team cohesion and their ability to be more effective communicators. Everyone came out energized and wanting to learn more. No doubt, you have planted seeds that will flourish not only in the weeks and months to come but also for the years to come as my team pursue its collective and individual goals. Thank you Daniel!”

Director Global Economist

Training-Team Building

“I thoroughly enjoyed this course as it was timely and useful. We had just welcomed 2 new employees to our team and it was important to build a cohesive team right from the start. Daniel’s extensive knowledge, direct and friendly style, easiness to discuss difficult work topics and situations, and ability to engage everybody in the room were crucial elements in making the team retreat/course a success. I strongly recommend Daniel’s course to those looking to build a confident, open and inclusive team.”

Assistant Director

REGULATORY SUPPORT & GUIDANCE

“I have worked with Daniel for many years both in his many senior and executive level roles within CFIA and more recently as he has moved to providing consulting services to industry is with huge pleasure that I write this testimonial.

Daniel’s professionalism, integrity, down to earth approach, experience in and in depth knowledge of SFCR and import / export requirements are foundational to his success and to what he can bring to clients who need expert guidance to achieve effective regulatory compliance and business success.

Ability to see through complexity and provide realistic and actionable guidance are fundamental to his success in his CFIA career and more so as he works with industry in his consultancy role as was evidenced by me on multiple occasions. Complementing his extensive technical and regulatory knowledge Daniel utilizes a unique understanding of brain neuroscience as it relates to effective leadership as he successfully supports and guides clients goals and needs.”

Anonymous, VP Food Quality Assurance

REGULATORY SUPPORT & GUIDANCE

“Based on many years of executive leadership at CFIA, Daniel has a sound understanding of international regulatory affairs in agri-food trade. His knowledge and strategic advice helped us navigate the market access challenges in a major export market”. 

Senior VP, Private Sector 

REGULATORY SUPPORT & GUIDANCE

“Daniel has extensive knowledge of international regulations and experience in trade negotiations. His experience and insights as a subject matter expert in this area bring significant value to the agri-food sector.

Dr. Epidemiology (Anonymous)

Regulatory Supp0rt & Executive Coaching

“Daniel is an exceptional executive who has experience negotiating internationally (regulation), running complex service delivery systems and human resources programs. His work as a coach makes a meaningful difference in supporting the career outcomes of executives. He is thoughtful, considerate, and always focuses on achieving the desired and appropriate results.”

Senior ADM

REGULATORY SUPPORT & GUIDANCE

“During Daniel’s senior government role he gained the expertise to provide the most appropriate organizational strategies and was able to advance many challenging files with the Government of Canada.  He helped our company maneuver through a complex foreign country file by bringing his relevant knowledge of many government departments and provided access to international contacts which resulted in a positive economic result for our organization.”

Director

Executive Coaching-Interview Preparation

“I was looking to advance my leadership career but lacked confidence to take a more significant senior role. I had the pleasure to work with Daniel who through his exceptional coaching techniques first helped me gain confidence to communicate my strengths and goals. After that, I was also coached on how to interview for senior leadership roles and provided with a step by step technique for responding to interview questions. I am pleased to say I recently accepted a job offer for a position I was interested in and the feedback I received from interviewers was that they were impressed with my confidence. I will continue working with Daniel and highly recommend him. Thank you for you services!”

Ph.D., Leader, Agricultural Sector

Executive Coaching

“Daniel is an outstanding executive coach who not only provides excellent advice, mentoring and shares ideas that work well in both everyday situations and also in many other areas of my life. After a session with Daniel, I feel a sense of both professional and personal balance.”

Deputy Minister (Anonymous)

Executive Coaching

“I’m pleased to have Daniel as an executive coach. His approach has helped me tremendously. I’ve gained a new understanding on how to better handle high stress situations and difficult interactions with people. This has resulted in more self-confidence, less stress and most importantly enhanced organizational effectiveness and influence.”

CEO (Anonymous)

Executive Coaching

“Daniel’s executive coaching has made a difference in my personal and professional life. He is definitely committed to helping executives get better as leading others.

His hand on senior leadership experience and awareness of the leadership environment is also extremely valuable. I have really seen a difference in my ability to influence others which has also contributed to my organizational effectiveness.

Daniel has also helped me breakdown challenging situations in an instant and form responses that  help me professionally navigate a range of difficult situations. He has introduced me to new information about how the brain processes information and practical tools I can apply in a range of situations.

His personalized coaching approach and willingness to share his knowledge has inspired me to transform my leadership mindset. Great working with!”

ADM (Anonymous)

Executive Coaching

“Recently , I have been extremely lucky to benefit from Daniel coaching expertise in a professional capacity as he has provided me with advice on how to navigate the Federal Public Service as a young professional woman of African and Caribbean descent. One piece of advice that has truly resonated with me is the importance of being able to communicate with tact and diplomacy, and the ability to negotiate and collaborate effectively with others who may share opposing viewpoints. However, what I admire most of all is Daniel’s approach to any challenge he is faced with; see the big picture by adopting a solution oriented approach. Thank you, Daniel, for your continued guidance and support!”

Illesha S.H

Executive Coaching

“Daniel your personalized coaching style, has helped me to logically understand and applying the new information you shared about how the brain processes information. Your continued patience and guidance, while using real life professional situations, has allowed me to focus on the application and practice to allow those skills to stick. Thank You!”

Director

Executive Coaching

“I am glad I had sessions with Daniel and within an hour of my first session, he coached me on how the brain processes information. I was then able to begin applying the new information he provided which ultimately helped me successfully resolve complex work issue. This helped me to realize that through every situation I had the ability to access a specific part of my brain to have the confidence to handle situations without fear or frustration.

I have seen a big change in how I handle and react to challenges. I take time to listen, empathize, understand and calmly respond. I feel confident and in control of my emotions. I now enjoy my job and working with my team.

I have since recommended Daniel to others as I found his services very useful.  I will definitely be using his services again as I build my career.”

Research Manager PhD 

Executive Coaching

“Daniel has helped me get “unstucked”, stop spinning my wheels on issues and gain new perspectives. The strategies he proposes are powerful because they are intuitive and, in fact, simple. As a result, they can become a reflex, almost effortless.”

Director, PhD Economist 

Executive Coaching

“Daniel has a lot of background and work experience which helped me tweak my presentation so it was more meaningful and collaborative with our financial advisory teams, who were facing the challenging investment market volatility.

I would definitely recommend using his techniques which can be applied to all audiences and industries.

Executive, Wealth Management

Executive Coaching

“I had recently requested coaching from Daniel on the best way to approach a situation that involved my manager and I. I felt as though I was in an extremely awkward position directly impacting my physical and mental health. I had exhausted all of my options including conforming to my immediate supervisor in appropriate expectations.

Following my discussions with Daniel, I learned the science behind influence and effective communication. These key components helped me understand the best way to discuss my concerns with my supervisor while feeling confident that the approach I took would highlight the importance of supporting the organization and not necessarily my own needs. Daniel also explained the importance of structure in any important discussion; understanding key items that impact all parties involved. I successfully resolved the issue with my ADM supervisor. In the end, this instance allowed me to realize where my priorities lie as it relates to my personal needs and career which led me to an important decision that was made with ease.

I really appreciate Daniel’s advice and most importantly, approach. He is considerate of all parties involved and helps you understand from a general perspective as opposed to an emotional response which often we don’t realize we do. One of the elements I enjoy the most about my discussions with Daniel is the analogies that he brings forward to provide further clarity on anything he explains.

Thank you for your help and guidance. I will definitely be contacting Daniel for any other coaching needs.”

Assistant, Chief of Staff